Meet the people who make our mountain culture thrive. Our Employee Spotlights highlight the passionate individuals who bring energy, expertise, and heart to Palisades Tahoe. This week, we’re featuring Kevin Mercado, whose dedication, adaptability, and team-first mindset help keep our resort running smoothly while enhancing the guest experience every day.
Kevin Mercado, Building Services Supervisor
Palisades Tahoe
Years at Palisades: 8
Kevin Mercado embodies the spirit of the legendary mountains through his dedication, quick action, and willingness to step in wherever needed. Throughout a busy summer season, Kevin consistently went above and beyond, supporting projects across the resort and ensuring spaces remained welcoming and well maintained for both guests and team members.
From revitalizing the wedding garden to repairing essential systems and responding to unexpected facility needs, Kevin approaches every task with pride and attention to detail. He regularly steps in to support other teams and plays an important role in keeping operations running smoothly during events and peak times. Kevin’s reliability, problem solving mindset, and positive attitude make him an invaluable part of the team and a key contributor to the Palisades Tahoe experience.
Fun Facts:
What is your favorite part of your job? What keeps you passionate about this mountain/working in the ski industry? “My favorite part is when I go up to High Camp and Gold Coast to see the beautiful view of the lake.”
Of the four company values (Prioritizing Purpose, Honoring Authenticity, Cultivating Collaboration, Embracing Empowerment), which of these resonate most with you? “Cultivating collaboration with employees and customers.”
What’s something guests or your colleagues in other departments might not realize about your job? “The speed with which we do the work.”
If you could trade jobs with anyone at the resort for a day, who would it be? “I would like to be a boss one day.”
Share a favorite/funny memory from working here! “I love seeing the J1s work.”
If you could instantly learn a new skill, what would it be? “Power to understand all people.”
